Empowering scaling businesses to work smarter with today’s tech.
We help growing businesses modernise how they operate.
Less admin. Clearer workflows.
Systems that support growth.
Our work focuses on fixing operational foundations first, then applying AI, automation, and modern tools where they genuinely add value.
If you want to understand how to use modern tools properly and build systems that last, you're in the right place.
We’re not focused on quick fixes or isolated tools. Our work starts with how your business actually runs. And we’re certainly not here to replace your team with tech — we help them adapt, streamline workload, and focus on more strategic work.
How we support scaling businesses
Our services are designed to meet businesses at different stages of operational maturity, from early modernisation through to hands-on implementation and team enablement.
You don't need to know exactly what you need yet. That's part of the process.
AI & Automation Implementation
Done-for-you implementation that reduces admin and improve how the business runs.
Most businesses don't need more tools.
They need clearer workflows and better-connected systems.
We design and implement AI and automation that simplify operations and support growth, without creating fragile setups that break after a few weeks.
Operations Consultancy
Smarter operations. Not more tools.
Adopting AI and tech shouldn’t feel chaotic.
Most businesses aren’t struggling because they lack tools.
They’re struggling because they lack clarity on how those tools should support their people and processes.
Our consultancy focuses on exactly that.
This is not:
“Which AI tool is trending?”
This is:
How do we make your existing support function smarter, faster, and more valuable — without replacing the human behind it?
We work with founders and their VAs to improve their operations with a people first approach.
Live Training for Teams
Build confidence and capability — not dependency.
We deliver practical training on AI, automation, and modern tech, grounded in how your business actually runs — so tools support your operations instead of complicating them.
Training typically covers:
using ChatGPT and AI tools responsibly at work
applying AI in day-to-day operations
building simple, role-specific workflows
understanding boundaries, risk, and good practice
Sessions are practical, example-led, and grounded in real business use cases.
Speaking & Workshops
Looking for a practical, grounded voice on modern operations?
Lara Smith — Founder of The Modern VA and Co-Founder of Modern Ops — delivers workshops and talks on:
How businesses reduce admin and operational drag
Where AI genuinely adds value (and where it doesn’t)
How modern tools fit into everyday workflows
Responsible and sustainable adoption
Sessions are practical, commercially focused, and rooted in real operational experience — not theory.
Suitable for:
Founder groups
VA networks
Business communities
Training academies
In-house teams
Looking for
Tech-Savvy VAs?
We also connect businesses with VAs trained in AI, automation, and modern tools.
If you're hiring support and want people who already understand modern systems and workflows, this can be a faster route to operational improvement.
Not sure where to start?
If you're unsure what's most relevant for your business, you have a few options:
Ready to simplify your operations?
Book your free consultation and see exactly how today’s tech can save you time, reduce admin, and make your business run smoother.