Understanding AI & Large Language Models as a Virtual Assistant

A lot of VAs ask me:
“What even are LLMs (Large Language Models)?”

And honestly, it’s a fair question.

The internet is full of people telling assistants to download AI tools, automate everything, and completely change the way they work — often without explaining the foundations of how this technology actually works.

It’s no wonder so many virtual assistants feel overwhelmed.

In this webinar, Lara Smith, founder of The Modern VA, breaks down the basics of AI and Large Language Models in a way that actually makes sense for assistants working in real businesses.

With over a decade of experience supporting CEOs, founders, and directors, Lara shares how her perspective on AI changed after starting her freelance business during the first wave of AI adoption. Like many assistants, she initially worried AI might replace support roles — but quickly realised the opposite was true.

AI isn’t replacing virtual assistants.
It’s a powerful tool that helps modern assistants work faster, think more strategically, and deliver even more value to their clients.

In this session you’ll learn:

• what Large Language Models (LLMs) actually are

• why AI tools like ChatGPT work the way they do

• the common mistakes assistants make when adopting AI

• why understanding the foundations matters more than chasing tools

• how AI literacy is becoming a key skill for modern virtual assistants

We’ll also talk about where AI falls short — including areas like judgement, context, emotional nuance, and accountability — and why human assistants remain essential when using AI in business operations.

If you’ve ever felt confused by AI terminology or unsure where to start, this webinar will give you the clarity and confidence to begin using AI tools more effectively in your work as a virtual assistant.